Skip to content
Image: Getty. All rights reserved
Image: Getty. All rights reserved

Press release -

Drivers and the RAC call for hard shoulder to be reinstated on existing all-lane-running smart motorways

Seven-in-10 drivers (69%) want the hard shoulder to be reinstated on the 200+ miles of existing all-lane-running smart motorways, regardless of the Government claiming yesterday it would be too disruptive and costly, according to new research by the RAC.*

The RAC believes this week’s decision to scrap 14 all-lane-running schemes needs to be quickly followed by the reinstatement of hard shoulders as this is clearly what a majority of drivers are expecting. Anything less will be seen as a poor excuse which could lead to more lives being needlessly lost on these controversial motorways, with just 31% of drivers saying the hard shoulder should not be restored.

RAC road safety spokesman Simon Williams said: “While we’re pleased the Government reached the same conclusion that many drivers already have by cancelling future smart motorway schemes which would have seen around dozens more miles of hard shoulder disappearing forever, as things stand, by the end of this year there will still be 250 miles of motorway in England without hard shoulders – that’s around 13% of the complete network**.

“Installing additional refuge areas and radar technology to help spot stricken vehicles is welcome and necessary, but for most drivers this doesn’t go far enough. Many felt they were dangerous from the outset and now it’s clear the Government has totally lost faith in these types of road as well. Today, it remains the case that anyone unlucky enough to break down who can’t get to an emergency refuge area remains incredibly vulnerable where the hard shoulder has been taken out.

“The Government claims that reinstating the hard shoulder would ‘come at a significant cost’ and be ‘too disruptive’ but our research shows drivers clearly don’t buy this. Certainly, it’s regrettable that so much public money has already been spent on such deeply unpopular roads, but will the driving public accept anything less than the return of the hard shoulder? What’s more, the Government is making a saving of more than £1bn by virtue of it deciding to cancel future smart motorway schemes in the first place.

“We continue to believe that reinstating the hard shoulder on all stretches of road where they’ve been converted into a permanent fourth lane is the right thing to do. We’d then like to see the Government immediately start monitoring the impact this has on congestion.

“While all the existing installed technology – including variable speed limits – which helps to manage traffic flow would be retained, it’s unclear how much increased congestion there would be due to the overall reduction in road space.

“Nonetheless, this might be something drivers are willing to tolerate if it means they’re kept safer, but another option could be to convert as many all-lane-running stretches as feasible into dynamic hard shoulder schemes, such as already exist on parts of the M42, M4 and M5. In these locations, the hard shoulder remains just that through most the day and night – and is opened at times of peak traffic to help reduce congestion.

“These roads have a good safety record and the backing of as many as seven-in-10 drivers according to our research. If the overhead red-X sign was illuminated whenever the hard shoulder was closed, this could also help make these roads even safer.

“Whatever action the Government decides to take, the status quo – where we still have hundreds of miles of motorway without hard shoulders simply isn’t sustainable. Longer term, a hotch-potch of different motorway schemes, some with hard shoulders and some without, surely isn’t the answer either.”



The press office email address is and media centre is at Please note: the press office is unable to help with individual customer enquiries - please visit the RAC contacts page to find the right contact.

About the RAC

The RAC, an iconic UK brand, provides complete peace of mind to 13 million UK private and business drivers, whatever their motoring needs. As well as its premium nationwide breakdown assistance service – with an expert branded patrol workforce attending more than two million breakdowns every year – it offers a wide range of market-leading products across insurance, legal services, vehicle inspections and service, maintenance and repair. The RAC is also at the forefront in helping drivers make the switch to electric vehicles and leads in the development of new solutions for businesses and OEMs, partnering with the best in the motoring and mobility space.

Visit the RAC website.


News, comment, data and research from the UK's longest-serving driving services organisation

The RAC Media Centre is home to all our content for journalists and news outlets: press releases and comments, as well as the latest driving and motoring-related data and research