RAC Telematics delivers game-changing test results

Independent crash-detection accuracy test puts RAC above 90%

RAC Telematics looks set to take the vehicle tracking technology into a ​ new era as independent tests prove its crash detection accuracy is far ​ above current industry averages.

​ TRL, the UK’s transport research laboratory which provides impartial ​ world-class research, testing and certification for all aspects of ​ transport, confirmed the crash detection accuracy of RAC Telematics in a ​ series of controlled tests.
​ The results show a 92% accuracy in detecting crash and non-crash events ​ in more than 60 tests - significantly higher than the industry average ​ of less than 70% for on-road systems.

​ The results mean that RAC Telematics is not only able to detect and ​ confirm when a collision has taken place, but at slow speeds can also ​ distinguish between a collision with another vehicle and whether a ​ driver has hit a kerb or a speed bump – unlike most standard telematics ​ systems.

​ This new industry-leading capability in crash detection will benefit ​ multiple market sectors as collisions at less than 10mph result in more ​ than double the number of disputed accident claims than at higher ​ speeds.

​ Insurance providers will have first notification of loss with detail ​ about crash severity and vehicle location. Lease companies will have ​ greater insight into vehicle condition and be able to better service ​ customers for repair.

​ RAC Telematics MD Nick Walker said: “The results from TRL provide ​ unrivalled independent verification of the crash detection accuracy of ​ the RAC Telematics system, which is hugely beneficial to our customers ​ looking for a product they can trust to report events with the highest ​ accuracy.

​ “By monitoring both acceleration and vibration signatures at the point ​ of an incident, RAC Telematics is able to identify whether a crash has, ​ or hasn’t, taken place with a 92% certainty.

​ “Crucially our technology will identify a low speed incident where ​ crashes are often missed or disputed. It will also separate out events ​ known as “false positives” such as speed bumps and kerb impact giving ​ significantly more intelligence than traditional methods.”

​ Tests on the system were carried out by TRL at the end of 2014, and ​ accuracy levels were achieved following more than 60 controlled tests ​ including collisions and other kinds of impact such as hitting a kerb.

​ Iwan Parry, Programme Development Director at TRL said: “This test ​ programme was developed specifically to evaluate the robustness of the ​ RAC Telematics solution in the detection of collision and non-collision ​ events. ​

​ “The test programme provided a thorough assessment of the technology, ​ testing system response to both travel over severe road features ​ (potholes, speed humps, etc.) and vehicle impacts over a range of ​ speeds, impact orientations and vehicle types.

​ “We are delighted that through this testing TRL has been able to ​ demonstrate the performance of the RAC Telematics product in an ​ independent trial that allows the RAC to confidently evidence system ​ performance.”

​ All 1,500 RAC patrol vehicles are fitted out with telematics units ​ where there has not only been a significant cost saving in terms of ​ fuel, but has also provided a basis for driver style and safety ​ improvement - or on-the-job driver training.

​ RAC Telematics now provides units to hundreds of customers across a ​ broad range of industry sectors, from corporate to SME. Furthermore, the ​ RAC Telematics system is designed to be fully compatible with its’ ​ Accident Management service offering a completely integrated solution ​ from crash through to recovery and repair.

​ Nick Walker added: “Our telematics service brings all the known ​ benefits of cost and efficiency to fleet operators large and small. But ​ on top, we have technology strengths which will offer additional insight ​ into fleet risk and driver safety.

​ “Our advanced crash notification capability, and our driver style ​ monitoring incorporates two aspects of driving – risk and efficiency. ​ Both of these technology areas are unique to RAC, and represents the ​ result of focussed investment over the past two years.”

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The RAC Media Centre provides journalists and news outlets with the latest motoring-related news, comment, data and research.

The RAC is an iconic UK brand, and provides complete peace of mind to nearly 14 million UK private and business drivers - whatever their motoring needs. As well as its premium nationwide breakdown assistance service – with an expert branded patrol workforce attending more than two million breakdowns every year – and European breakdown assistance products, it offers a wide range of market-leading products across insurance, legal services, vehicle inspections and service, maintenance and repair. Included in this is the first-of-its-kind nationwide Mobile Mechanics service which brings the garage to homes and workplaces. 

At the forefront of new solutions for business fleets and consumers, the RAC’s breakdown service is electric-ready with mobile EV charging technology and be called on using myRAC – its all-in-one route planner, fuel finder and breakdown reporting app