RAC warns not to get caught out by scammers fraudulently using its brand to steal personal details

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The RAC is warning people to be wary of scam 'phishing' emails fraudulently using its brand to steal people’s personal details.

The motoring services company has been informed of numerous versions of emails offering the chance to win or be sent car emergency kits.

One email offered an exclusive car emergency kit containing first aid essentials, roadside tools, reflective safety gear and repair tools in exchange for completing a short survey. Crucially, the email included several American words and spellings – ‘jumper’ cables, ‘tire’ repair tools and emergency ‘flashlight’.

The RAC is not currently offering any free car emergency kits and is advising people not to respond to any emails like this.

The RAC says: “In most cases people should be able to work out from looking at the address that the sender is not the RAC and that the email is fraudulent. Hovering over the URL will usually reveal a dubious-looking address.

“Another tell-tale sign for spotting a fake email is the use of poor or odd spellings. Sometimes scammers also create fake social media profiles with fake incentives, but it’s important not to click on any hyperlinks.”

The RAC urges people to exercise caution with any unsolicited emails they receive offering prizes or big discounts. It says: “If an offer looks too good to be true, it probably is.”

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About RAC Media Centre

The RAC Media Centre provides journalists and news outlets with the latest motoring-related news, comment, data and research.

The RAC is an iconic British motoring organisation and has been championing drivers since 1897. Today it is one of the UK’s most trusted brands, providing complete peace of mind to over 15 million drivers across breakdown cover, insurance, and mobile servicing and repairs.

Its nationwide patrol force attends more than two million breakdowns every year, while its position as the UK’s leading independent insurance broker helps motorists find the right cover with confidence. The RAC has also reshaped the service, maintenance and repair market with its Mobile Mechanics, who carry out servicing and repairs at drivers’ homes or workplaces.

Committed to innovation, the RAC is fully electric‑ready with mobile EV charging technology for stranded drivers, and a suite of digital and data‑led solutions that make motoring easier and more affordable for consumers and fleets. These services come together in myRAC – the all‑in‑one app for vehicle maintenance, cheaper fuel finding and breakdown assistance.

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