Westward Housing chooses RAC as telematics partner until 2025

The RAC has won a four-year contract to supply telematics devices to the van fleet of Westward Housing, one of the South West’s leading affordable housing providers.

Westward, a housing association which owns and provides services for more than 7,500 homes across Devon and Cornwall, has a fleet of 56 trade vans which play a vital role in helping the company to maintain its rented homes and deliver a range of support services to its customers.

In order to win the competitive tender against eight other providers, the RAC, which is a leader in telematics technology with devices in tens of thousands of vehicles across business fleets, leasing providers and insurance companies, had to demonstrate its technology has highly accurate real-time GPS mapping and was capable of providing Westward Housing with detailed 24x7x365 vehicle data reporting, including showing the status of all its vehicles whether stationary, idling or moving, alongside thorough fuel-use analytics. In addition, the RAC will be installing and maintaining all 56 devices.

Westward Housing will use the RAC’s sophisticated web-based user interface to fully monitor driving standards and maximise fuel economy as well as minimising vehicle downtime following any reported incidents being detected.

Nigel Humpherson, RAC’s head of commercial and connected solutions, said:

“We are very proud that Westward Housing chose the RAC to be their telematics partner for the next four years. As we provide some of the best and most accurate telematics technology available to fleets, we are confident they will be able to identify some significant efficiencies that will be benefit their business considerably.

“We look forward to working closely with the team from installation right through to forging a long-term collaborative and positive relationship that delivers measurable business benefits.”

Westward’s chief executive Barbara Shaw added:

“It was clear from the tender process that the RAC had the extensive telematics experience we needed to be able to monitor our fleet of 56 vans which travel many miles across the South West extremely efficiently.

“Being able to track our vehicles accurately and understand how driving behaviour affects fuel costs and vehicle maintenance requirements has the potential to make a valuable difference to the ongoing operation of our fleet.”

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About the RAC

The RAC is an iconic British driving services brand and has been championing drivers since 1897. Today it is one of the UK’s most trusted names, providing complete peace of mind ® to over 15 million drivers across breakdown cover, insurance, and mobile servicing and repairs.

Its nationwide patrol force attends more than two million breakdowns every year, while its position as the UK’s leading independent insurance broker helps motorists find the right cover with confidence. The RAC has also reshaped the service, maintenance and repair market with its Mobile Mechanics, who carry out servicing and repairs at drivers’ homes or workplaces.

Committed to innovation, the RAC is fully electric ready with mobile EV charging technology for stranded drivers, and a suite of digital and data‑led solutions that make motoring easier and more affordable for consumers and fleets. These services come together in myRAC – the all‑in‑one app for vehicle maintenance, cheaper fuel finding and breakdown assistance.

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