RAC appoints Nick Walker to spearhead telematics business

RAC has made a strong commitment to its telematics business with the appointment of managing director Nick Walker, who will be joining the organisation to spearhead growth in the technology in 2015.

Nick joins the RAC Telematics team, based at RAC’s Bradley Stoke site, from Masternaut where he was managing director of their German-based business. He was responsible for growing their customer base, and launching a number of profitable new products and strategies.

In a career that includes 28 years working in mainland Europe and the USA, Nick brings with him a wealth of experience in growing and developing fast-paced, complex, technology businesses including telematics, telecoms and dot.com.

Nick’s new role as telematics managing director (UK Market) bolsters RAC’s talented team, as he takes the lead on driving future growth for the business through innovative product development, sales, and the delivery of customer-focussed solutions.

Speaking about his new role, Nick said: “There is a fantastic opportunity to drive the telematics proposition at the RAC, because there are so many synergies where telematics makes complete sense.

“It’s important not to see telematics just as a stand-alone product, but as a technology that sits behind a whole range of services we offer, and that makes it a much more powerful offering. I genuinely think we have the opportunity here at the RAC to be game changing in the area of telematics.

“The RAC is all about serving the motorist and telematics is all about the vehicle, so you can merge those two things together to produce something which is really valuable.”

RAC Chief Executive Officer Chris Woodhouse, said: “As RAC moves into the next stage in our journey, continuing to drive forward and build upon the great work already in place, I am delighted to announce that Nick Walker has joined RAC to spearhead our UK based telematics business.

“These changes are designed to provide absolute focus on leading edge product development, operational delivery and most importantly the best possible customer service.

“Nick’s appointment is a huge step towards establishing RAC in a leading position in the telematics market in 2015.”

ENDS

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The RAC is an iconic British driving services brand and has been championing drivers since 1897. Today it is one of the UK’s most trusted names, providing complete peace of mind ® to over 15 million drivers across breakdown cover, insurance, and mobile servicing and repairs.

Its nationwide patrol force attends more than two million breakdowns every year, while its position as the UK’s leading independent insurance broker helps motorists find the right cover with confidence. The RAC has also reshaped the service, maintenance and repair market with its Mobile Mechanics, who carry out servicing and repairs at drivers’ homes or workplaces.

Committed to innovation, the RAC is fully electric ready with mobile EV charging technology for stranded drivers, and a suite of digital and data‑led solutions that make motoring easier and more affordable for consumers and fleets. These services come together in myRAC – the all‑in‑one app for vehicle maintenance, cheaper fuel finding and breakdown assistance.

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