RAC Business partners SHB Hire Ltd with new five year contract

RAC Business has secured a new five year contract with one of the UK’s ​ most interesting and diverse vehicle leasing businesses - SHB Hire Ltd.

The deal to provide Breakdown and European Breakdown Cover for SHB Hire ​ Ltd will see RAC potentially coming to the assistance of more than ​ 13,500 vehicles ranging from standard B2B hire cars, to golf buggies, ​ all-terrain vehicles, cranes and other specialist vehicles.

​ SHB Hire Ltd has evolved from its original foundations as a building ​ company, which began hiring vehicles in 1968, to a UK-wide business with ​ nearly 50 years’ experience. It can also boast Europe’s largest 4x4 ​ hire fleet and the UK’s largest hire fleet of HGV tippers and crane ​ lorries, as well as being one of the largest providers of specialist ​ vehicles.

​ SHB Hire has provided the provision of one of the largest hire fleets ​ of 4x4 vehicles for Glastonbury Festival and operates the UK’s largest ​ fleet of golf buggies. All of which means you can expect to see RAC ​ patrol vans in some interesting locations as they come to the support of ​ its new partner and their customers.

​ The RAC beat off stiff competition to secure the contract and was ​ chosen based on its policy of investing in the latest innovations, the ​ quality of its technical team and its drive to remain the number one ​ breakdown organisation in the UK today. The partnership will be managed ​ by a team of experienced account managers and a dedicated contact team ​ for customers providing a high level of service.

​ The RAC has almost 120 years’ experience serving the needs of motorists ​ and is well equipped to deal with the full range of vehicles offered by ​ SHB. While its patrols have the technical skills and know-how to fix ​ four out of five vehicles at the side of the road, they also have the ​ capability to service the requirements of any vehicle ranging from a 3.5 ​ tonne van to a 44 tonne truck and everything in between.

​ The RAC’s new director of business services David Wallace said: “This ​ is a very exciting win for our Business Services team and secures a ​ partnership with one of the UK’s leading vehicle hire companies with a ​ wide range of vehicle needs serving a range of businesses from ​ construction to finance and distribution to leisure.

​ “The RAC has extensive experience in serving traditional motorists, B2B ​ fleets and meeting the needs of a wide variety of business customers. ​ We recognise how critical it is to business customers to keep their ​ vehicle fleets on the road and to ensure that ​ downtime is kept to an ​ absolute minimum.

​ “Our industry experts have in-depth knowledge of the diverse range of ​ trucks and construction vehicles, ancillary equipment and haulage in ​ service today and so can provide a professional trusted service to meet ​ the customer’s needs. This has led to a strong partnership that we ​ believe will continue to grow and deliver major benefits to SHB Hire Ltd ​ and to their customers.”

​ Nicky Simpson, Commercial Director at SHB Hire Ltd, said: “I looking ​ forward to working with the RAC and I believe our customers will see the ​ benefits in the relationship through quick response times and more ​ repairs being carried out roadside. ​

​ “A key theme to awarding this contract was having a ‘first time, right ​ solution’ culture. We wanted to ensure the correct specialist attendance ​ is provided resulting in minimal downtime for our customers, which I ​ believe the RAC can deliver.”

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About RAC Media Centre

The RAC Media Centre provides journalists and news outlets with the latest motoring-related news, comment, data and research.

The RAC is an iconic UK brand, and provides complete peace of mind to nearly 14 million UK private and business drivers - whatever their motoring needs. As well as its premium nationwide breakdown assistance service – with an expert branded patrol workforce attending more than two million breakdowns every year – and European breakdown assistance products, it offers a wide range of market-leading products across insurance, legal services, vehicle inspections and service, maintenance and repair. Included in this is the first-of-its-kind nationwide Mobile Mechanics service which brings the garage to homes and workplaces. 

At the forefront of new solutions for business fleets and consumers, the RAC’s breakdown service is electric-ready with mobile EV charging technology and be called on using myRAC – its all-in-one route planner, fuel finder and breakdown reporting app