RAC reacts to known issues with new online MOT system

RAC spokesman Rod Dennis said: “There are clear cost and efficiency benefits for the Government in encouraging motorists and the motor industry to do more online. But this latest IT glitch will be starting to undermine motorists’ confidence in the systems the Government is so eager to roll out.

“The problems are causing staff at some garages a real headache, with motorists having to make do with hand-written MOT certificates until the problem has been solved.

“Our advice to motorists is to check the date of their next MOT – and not leave getting their car to the garage until the very last minute.” 

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About RAC Media Centre

The RAC Media Centre provides journalists and news outlets with the latest motoring-related news, comment, data and research.

The RAC is an iconic British motoring organisation and has been championing drivers since 1897. Today it is one of the UK’s most trusted brands, providing complete peace of mind to over 15 million drivers across breakdown cover, insurance, and mobile servicing and repairs.

Its nationwide patrol force attends more than two million breakdowns every year, while its position as the UK’s leading independent insurance broker helps motorists find the right cover with confidence. The RAC has also reshaped the service, maintenance and repair market with its Mobile Mechanics, who carry out servicing and repairs at drivers’ homes or workplaces.

Committed to innovation, the RAC is fully electric‑ready with mobile EV charging technology for stranded drivers, and a suite of digital and data‑led solutions that make motoring easier and more affordable for consumers and fleets. These services come together in myRAC – the all‑in‑one app for vehicle maintenance, cheaper fuel finding and breakdown assistance.

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