RAC renews partnership with Mercedes-Benz Cars UK to 2028

L-R: Helen Stanton, Roadside Assistance Programme Manager at Mercedes-Benz UK Ltd, with Dan Sparks, RAC Business CEO

The RAC has renewed its roadside assistance contract with Mercedes-Benz Cars UK. ​ Through to 2028, the RAC will continue to operate a network of Mercedes-Benz branded mobile technicians, all equipped with specialist Mercedes-Benz diagnostic equipment, to support Mercedes-Benz customers wherever they are in the UK, whenever they require assistance.

All new Mercedes-Benz models come with comprehensive and complimentary UK and European roadside assistance cover for three years from the date of registration. This cover is automatically extended for a year, up to a maximum of 30 years, upon completion of a service by a Mercedes-Benz Authorised Repairer. ​

Mercedes-Benz Approved Used cars benefit from 12 months roadside assistance cover, which is again extended upon completion of a service by a Mercedes-Benz Authorised Repairer. The contract also extends to supporting Mercedes-Benz customers from elsewhere in Europe visiting the UK.

RAC Business CEO Dan Sparks said: “The renewal of this contract with such an iconic vehicle manufacturer is a sign of real confidence in the high level of service we deliver nationwide, seven days a week, 365 days a year. We have a strong track record with Mercedes-Benz UK and are extremely proud of the partnership we have built over the last eight years.”

Mercedes-Benz Cars UK Customer Services Director Sally Davies said: “Our customers are at the centre of everything we do, which is why we’re completely committed to keeping Mercedes-Benz customers mobile at all times.”

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About RAC Media Centre

The RAC Media Centre provides journalists and news outlets with the latest motoring-related news, comment, data and research.

The RAC is an iconic British motoring organisation and has been championing drivers since 1897. Today it is one of the UK’s most trusted brands, providing complete peace of mind to over 15 million drivers across breakdown cover, insurance, and mobile servicing and repairs.

Its nationwide patrol force attends more than two million breakdowns every year, while its position as the UK’s leading independent insurance broker helps motorists find the right cover with confidence. The RAC has also reshaped the service, maintenance and repair market with its Mobile Mechanics, who carry out servicing and repairs at drivers’ homes or workplaces.

Committed to innovation, the RAC is fully electric‑ready with mobile EV charging technology for stranded drivers, and a suite of digital and data‑led solutions that make motoring easier and more affordable for consumers and fleets. These services come together in myRAC – the all‑in‑one app for vehicle maintenance, cheaper fuel finding and breakdown assistance.

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