RAC ‘springs’ to the aid of more than 10,000 drivers who suffered pothole-related breakdowns in first three months of 2023

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RAC patrols went to the rescue of 10,076 drivers who had fallen foul of potholes in the first three months of the year, a 39% increase on the same period a year ago, new breakdown data shows.

Damaged shock absorbers, broken suspension springs and distorted wheels – issues most likely caused by poor road surfaces – accounted for more call-outs than in any other three-month period since January to March 2021. In addition, the number of pothole-related breakdowns more than doubled from the 4,915 seen in the fourth quarter of 2022.

The RAC also saw a 14% spike in wheel changes compared to the same period last year. While some of these jobs were no doubt due to punctures from objects such as nails and screws, the increase points towards further deterioration of the UK’s road surfaces caused by December’s extreme freezing conditions.

The driving services company’s long-term Pothole Index, which tracks pothole call-outs from 2006 seasonally adjusted for weather, reveals drivers are now 1.6 times more likely to break down due to the repeated wear caused by potholes than they were 17 years ago.

RAC roads spokesman Simon Williams said:

“The high number of call-outs our patrols have attended in the first three months of the year – and the enormous increase compared to a year ago – is nothing short of scandalous. Drivers are telling us that the UK’s local roads are in a worse state than ever and it’s hard to disagree looking at some of the craters that litter so many of our carriageways.

“It’s not right that drivers who are struggling to make ends meet are having to fork out for new tyres, wheels, suspension springs and shock absorbers simply because our roads have been allowed to fall into such a dire state of repair.

“Councils are not obligated to pay compensation to drivers who have suffered damaged to their vehicles after hitting a pothole. They will only consider doing so if the pothole has been picked up in their routine inspections or has been reported by a member of the public. This is why we urge everyone who spots a nasty hole in the road to report it via the RAC website or to the local authority directly.

“With the Asphalt Industry Alliance reporting that it would take nearly £14bn to restore the UK’s roads to a fit-for-purpose condition, it’s impossible to see a way back from where we are without the Government finally recognising there’s a problem and coming up with a new way to solve it. The extra pothole funding promised to councils just isn’t enough.

“We implore the Government to think differently to end the pothole plague once and for all. One way could be to ringfence a proportion of fuel duty revenue for the maintenance, repair and improvement of our local roads, because as it stands the £28bn collected from drivers is currently just another form of general taxation.

“A change in funding strategy is massively overdue, not least as the lion’s share of car tax paid to the DVLA by England’s drivers goes to England’s major roads whereas we estimate the budget for local roads is only around a seventh of that – despite the fact there are seven times more miles of minor roads.

“Drivers contribute billions in tax every year and it is ridiculous that the roads remain in such an awful state.”

Pothole-related breakdowns – in numbers

 

Q1 2021

Q1 2022

Q4 2022

Q1 2023

Q1 2022 to ​ ​ Q1 2023 change

Total pothole-related breakdowns (excl punctures)

14,827

7,265

4,915

10,076

+2,811 ​ ​ (+39%)

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About RAC Media Centre

The RAC Media Centre provides journalists and news outlets with the latest motoring-related news, comment, data and research.

The RAC is an iconic British motoring organisation and has been championing drivers since 1897. Today it is one of the UK’s most trusted brands, providing complete peace of mind to over 15 million drivers across breakdown cover, insurance, and mobile servicing and repairs.

Its nationwide patrol force attends more than two million breakdowns every year, while its position as the UK’s leading independent insurance broker helps motorists find the right cover with confidence. The RAC has also reshaped the service, maintenance and repair market with its Mobile Mechanics, who carry out servicing and repairs at drivers’ homes or workplaces.

Committed to innovation, the RAC is fully electric‑ready with mobile EV charging technology for stranded drivers, and a suite of digital and data‑led solutions that make motoring easier and more affordable for consumers and fleets. These services come together in myRAC – the all‑in‑one app for vehicle maintenance, cheaper fuel finding and breakdown assistance.

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