FairCharge and RAC call for Government to back UK’s first electric vehicle charging charter to boost EV adoption

Image: Getty. All rights reserved
Image: Getty. All rights reserved

Electric vehicle and renewable energy campaign group FairCharge, in partnership with the RAC, have created the UK’s first charter for electric vehicle (EV) public charging with the aim of improving the reliability, transparency, accessibility, and usability of the UK’s rapidly growing charging network.

Supported by Robert Llewellyn’s Fully Charged Show, trade body Recharge UK, and EV disability champion ChargeSafe, the charter calls for the implementation of world-class standards across the UK EV charging sector. FairCharge and the RAC are therefore calling for it to become a minimum set of standards for Government, local authorities, landowners and charge point operators.

Recommendations include a 99% charger reliability guarantee, clear information for consumers on working and non-working chargers along with a 48-hour repair target. Signs on major roads and motorways should show locations of the fastest chargers and charge point operators (CPOs) should ensure the price per kWh is always clearly displayed.

The charter also calls for chargers to be located in safe, well-lit areas, and be accessible to all drivers, regardless of physical abilities. Parking operators and local councils should make their EV parking terms and conditions clear and unambiguous and not allow parking while charging to become a revenue stream. Payment should be faff-free using contactless bank and debit cards without needing to download apps with digital receipts showing any VAT element easily available.

FairCharge founder Quentin Willson said:

“I’ve this week written to the new energy secretary urging her to support this campaign and help boost the UK’s energy independence and security. We’ve produced this charter after talking to hundreds of EV drivers and it represents their wish list for building a world-class public charging network. Government, operators, councils, and local authorities should reflect on what these pioneering drivers of EVs have told us. Only by carefully listening to those who have already driven electric cars for years will this country get the charging infrastructure and EV policies to be fit for the future.”

RAC spokesman Rod Dennis said:

“As the market for electric cars really starts to open up in the UK, it’s vital we have enough public chargers in enough locations to make charging as straightforward as possible.

“But quality is as important as quantity: drivers will quickly become frustrated if they discover chargers that aren’t working, or they can’t clearly see how much they’re going to pay before they plug in. And for those with specific accessibility needs, having chargers that meet the new British Standard is vital.

“This charter – a first for the UK – addresses all these issues and more which is why we’re calling on the whole sector to get behind it and help deliver an electric car charging experience that puts drivers first.”

The charter follows recent calls by Recharge UK [the EV arm of the Association for Renewable Energy and Clean Technology (REA)], ChargeSafe and FairCharge for all public EV charging sites to have accessible charging mandated.

A voluntary British Standard introduced last year has helped ensure that charging an EV is accessible for all users, including disabled people. PAS 1899:2022 gives designers, procurers, and installers essential specifications on how to provide accessible public charge points for electric vehicles.

FairCharge and the RAC also continue to campaign for a reduction in VAT on public charging from 20% to 5% and the charter includes a recommendation to the Treasury to reduce the cost to consumers without driveways who rely on public devices – a change that would have a negligible impact on the Government’s finances. These drivers are being unfairly penalised because of an archaic tax policy that is no longer fit for purpose.

The full charter can be read and downloaded from the RAC Drive website.

Find out more about the range of services provided by the RAC for drivers of electric vehicles.

Press office team

Press office team

For journalist enquiries only

Share

Latest News

Website preview
Latest provisional data shows road fatalities rose in 2024
Following the publication of this new provisional government dataset: RAC road safety spokesperson Rod Dennis said:
media.rac.co.uk
Website preview
National Parking Platform to launch - RAC reaction
Platform allows drivers to choose to use one of six mobile parking payment apps, simplifying parking
media.rac.co.uk
Website preview
‘Double dose of delays’ on the cards for drivers making 18m bank holiday trips
Motorists advised to travel later in the day as most journeys are planned between 5am and midday
media.rac.co.uk

Get updates in your mailbox

By clicking "Subscribe" I confirm I have read and agree to the Privacy Policy.

About RAC Media Centre

The RAC Media Centre provides journalists and news outlets with the latest motoring-related news, comment, data and research.

The RAC is an iconic UK brand, and provides complete peace of mind to nearly 14 million UK private and business drivers - whatever their motoring needs. As well as its premium nationwide breakdown assistance service – with an expert branded patrol workforce attending more than two million breakdowns every year – and European breakdown assistance products, it offers a wide range of market-leading products across insurance, legal services, vehicle inspections and service, maintenance and repair. Included in this is the first-of-its-kind nationwide Mobile Mechanics service which brings the garage to homes and workplaces. 

At the forefront of new solutions for business fleets and consumers, the RAC’s breakdown service is electric-ready with mobile EV charging technology and be called on using myRAC – its all-in-one route planner, fuel finder and breakdown reporting app