RAC wins major consumer award for its car insurance products

RAC Insurance has won the coveted award of Car Insurance Provider of the Year at the 2019 Moneyfacts Consumer Awards.

Beating nine other companies in the UK car insurance space, this is the first time RAC Insurance has won the award and follows the recent news that the business has swept past the 500,000 ‘policies in force’ mark, making RAC Insurance a top-five car insurance broker.

The Moneyfacts Consumer Awards recognise companies that are excelling in the consumer finance arena, with the judges giving equal weighting to the technical quality of the products, together with feedback received directly from customers.

RAC Insurance director Mark Godfrey said: “We are thrilled to have been recognised as being the best provider of car insurance products in the UK market today. The award cements our position as a top-five car insurance broker, with us having passed the half-a-million policies in force mark just a few months ago. It is extremely positive to see our products are not only competitive in their own right, but that they are also well received by members of the public who trust the RAC to be their insurer of choice.

“We believe we are in a strong position to go on providing customers with a great range of insurance products that suit their needs. Uniquely, we can now use our knowledge of more than 2m-plus vehicle breakdowns every year to provide a more accurate risk picture for certain groups of drivers, and customers who buy a black box telematics insurance policy can also benefit from our connected breakdown service, allowing us to diagnose faults with their vehicles remotely.”

Head of digital at Moneyfacts Michelle Monck said: “RAC Insurance has been named the 2019 Moneyfacts Consumer Awards Car Insurance Provider of the Year for the first time. The award is based on the provision of technically superior products and excellent consumer feedback from the Moneyfacts Consumer independent annual survey. In a competitive marketplace, RAC Insurance showed incredibly strong technical scores, winning it the title.”

Details of the RAC’s insurance products and services can be found on the RAC Insurance website.

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About RAC Media Centre

The RAC Media Centre provides journalists and news outlets with the latest motoring-related news, comment, data and research.

The RAC is an iconic British motoring organisation and has been championing drivers since 1897. Today it is one of the UK’s most trusted brands, providing complete peace of mind to over 15 million drivers across breakdown cover, insurance, and mobile servicing and repairs.

Its nationwide patrol force attends more than two million breakdowns every year, while its position as the UK’s leading independent insurance broker helps motorists find the right cover with confidence. The RAC has also reshaped the service, maintenance and repair market with its Mobile Mechanics, who carry out servicing and repairs at drivers’ homes or workplaces.

Committed to innovation, the RAC is fully electric‑ready with mobile EV charging technology for stranded drivers, and a suite of digital and data‑led solutions that make motoring easier and more affordable for consumers and fleets. These services come together in myRAC – the all‑in‑one app for vehicle maintenance, cheaper fuel finding and breakdown assistance.

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